FREQUENTLY ASKED QUESTIONS

Where can I borrow a snorkeling set?

You can do this at our diving school Toucan Diving. You will find the rental counter on the water side. The snorkeling set can be borrowed upon presentation of the STINAPA Nature Fee QR Code.

Do I need the STINAPA Nature Fee for the activities? 

Yes, for all water-related activities in the National Marine Park, you must have the QR code. You can pay your fee via this link.

For what age are the activities at the Activity Center?

The Activity Center is for both children and adults. From 12 years old, children are allowed to join tours alone. For young children, it is mandatory that an adult is present. Would you prefer to use our premium nanny service? That is possible! For $30 per hour per family, we can arrange a private nanny for you. You can find more information about this at Sea & Sense.

Do I need to book activities in advance or can I join spontaneously?

For most activities within the all-inclusive program, booking is not mandatory. For popular activities and all premium experiences, we recommend booking in advance through Sea & Sense to ensure availability.

What should I bring to water activities?

We recommend swimwear, a towel, sun protection (reef-safe), a bottle of water, and your STINAPA Nature Fee QR code. Equipment such as snorkeling sets and kayaks are provided by us.

Do activities always continue with less favorable weather or wind?

Our activities are weather-dependent. In unfavorable conditions, we adjust the program or offer an alternative. You will be informed of this in a timely manner.

What is the meeting point for excursions and tours?

The meeting point is at the Activity Center, next to Toucan Diving, unless otherwise specified in your confirmation.