What languages does the staff speak?
At Plaza Resort Bonaire, we take pride in our multicultural team. Within our team, we speak English, Dutch, and Spanish, so there is always someone available to assist you in your own language. Our colleagues continue to develop and learn with enthusiasm so that we can welcome and support every guest as best as possible.
Is the resort wheelchair-friendly?
Our resort is partially wheelchair-friendly. There are several ramps, and various accommodations are accessible via the ground floor or have an elevator.
Due to local environmental regulations in Bonaire, it is unfortunately not allowed to have facilities that provide wheelchair access to the beach. We also do not have an elevator or adapted ramp at the pool. The pool does have a large shallow area where guests can comfortably sit, but there is no aid to enter the water with a wheelchair.
A nice plus is that wheelchair-friendly diving is possible. With our special Silver Surferlift, we can safely help guests out of the water.
Although we are not fully wheelchair accessible, we do our utmost to support each guest as best as possible. Do you have specific wishes or questions? Let us know in advance, and we are happy to think along.
Please note that Bonaire is an island with sometimes bumpy roads and an irregular road surface.
What are the pool hours?
Our pools are open daily from 8:00 AM to 8:00 PM.
How many restaurants and bars are there?
We have Restaurant Momento, a restaurant with live cooking where you can have breakfast, lunch, and dinner, as well as our Italian restaurant Piazza Limone where you can enjoy pizzas.
In addition, the resort has two bars:
Beso bar: open from 10:00 AM to 6:00 PM for drinks, lunch, and snacks.
Palm Beach Bar: open from 10:00 AM to 12:00 AM for drinks, lunch, and snacks.
What is included in the all-inclusive package?
The all-inclusive package includes:
Breakfast, lunch, dinner, and snacks
Soft drinks and alcoholic (house) beverages
Use of snorkeling equipment and beach towels
All-inclusive activities
Private transfer to Sebastian's Beach
Use of kayaks and paddleboards in the lagoon at specified times
We offer two all-inclusive variations:
Normal
Premium
What is extra included in the premium all-inclusive package?
During your stay, you will use our standard all-inclusive package, where you can enjoy an extensive range of food, drinks, and facilities.
Do you want just that extra bit of luxury? Then for $35 per person per day upgrade to our Premium All-Inclusive package. With this, you enjoy exclusive A-brands such as Bacardi and Jack Daniel’s, as well as a more extensive range at our food & beverage outlets.
Do you have cribs and what are the costs?
Yes, a crib is available for USD 15 per night.
What is the cost of an extra person in the room?
An extra person costs USD 135 per person per night.
What are the check-in and check-out times?
Check-in: from 3:00 PM
Check-out: by 11:00 AM. Would you like to use a late check-out? Then contact our Front Office as early as possible the day before departure (at least 24 hours in advance). The cost is USD 25 per extra hour, with a maximum extension until 3:00 PM.
Is airport transportation possible?
Yes, we offer several transfer options:
Shared transfer: USD 12 per person
Private transfer: USD 20 per person
VIP transfer: USD 25 per person
Is there WiFi available?
Yes, free WiFiis available throughout the resort.
From when to when is the all-inclusive package valid?
The all-inclusive package runs from 3:00 PM on the day of arrival to 11:00 AM on the day of departure. All guests must vacate the room by 11:00 AM, unless a late check-out is confirmed by the Front Office.
Are you departing later in the day? Then the following conditions apply:
Guests with a flight check out at 11:00 AM but can continue to use their all-inclusive bracelet and all-inclusive facilities until departure.
Guests without a flight staying 3 nights or longer check out at 11:00 AM but can use all-inclusive facilities until 6:00 PM.
Guests staying less than 3 nights check out at 11:00 AM and then leave the resort.
A late check-out can be requested one day in advance at the Front Office.
Is there luggage storage?
Yes, we have a secured luggage storage.
Does the restaurant take allergies into account?
Yes, allergies can be communicated to our chefs. They are happy to assist you further.
Is there parking available for our (rental) car?
Yes, there is free parkingavailable for resort guests.
Are there beach towels?
Yes, beach towels can be picked up at the Front Office and can be exchanged daily. A deposit is required, which you will receive back when you return the towel at check-out.
We strive to ensure that all guests can fully enjoy our facilities.
Therefore, reserving lounge chairs with towels or personal items is not allowed. Unattended lounge chairs may be cleared by our team for general use.
Are pets allowed?
Unfortunately, pets are not allowed.
What payment methods do you accept?
We accept debit cards, credit cards, and cash.
Is the hotel smoke-free?
Smoking is allowed in designated smoking areas.
Is there a supermarket nearby?
Yes, within walking distance, there is a small supermarket. About five minutes driveare several larger supermarkets.
How far is the center of Kralendijk?
The center of Kralendijk is about 20 minutes walking distanceand is located at the end of the street from the resort.
Is there a spa available?
We are currently working on the construction of our new wellness & spa: Senti Spa. The opening is planned for 2026.
Are massages possible?
Yes, massages can be booked on request in the room or on the beach.